Avalon Bagels To Burgers

Been coming here for years. Sad to report that this place has gone downhill. Tried to order a bagel without cheese but the cashier did not enter it correctly. I noticed it after the fact and reported it after about 7 minutes. Waited an additional 17 minutes before I gave up. No biggie but I only get 30 minutes for lunch and had waited 24 minutes so I asked for a refund. Manager, Salvador then hears this and starts making excuses. Tells me it's my fault cause I did not order correctly. I acknowledge that an error was made. I am just not sure it was mine. As I felt I clearly said no cheese. I was more upset by the manager saying it was my fault. I was kind when I asked for my refund and in no...

• Útil
• Não útil
• Responder

Just watched an employee, Nicola or Nicolette lose her cool. It's busy, today's mothers day, we know. Another customer asked if she had an update on her order? it had been 30 minutes. She was polite about it. The employee proceeded to YELL at her We are busy and it's mothers day! Wow! Could have just checked on her order???? I was sad and embarrassed for her. She ended up asking for a refund, I would too. You don't get my business when you act like that. Nicola then starts yelling and lecturing about wasting food. Thanks Nicola you RUINED everyone's morning and mother's day who had to listen to you and you're bratty responses. Take a walk!

• Útil
• Não útil
• Responder

Dropped in after happily noticing it on my way home from a doctor's appointment.Picked up a dozen bagels with cream cheese for 18.99. The selection was very good, especially considering that it was 2pm on a weekday afternoon. All bagel connoisseurs know you must start early if you want the best selection!Family and I decimated the bagels in less than 48hrs. We WILL definitely return.

• Útil
• Não útil
• Responder

Ugh I'm really disappointed in this place. Waited a really long time for one bagel with cream cheese.... Service is not the best. Definitely not what it used to be a few years back when I came regularly. Go down to Anaheim hills, LilyPopp is better

• Útil
• Não útil
• Responder

Used to be one of my favorite places, it's changed quite a bit, I can't even go in and get a refill on a soda any longer. great burgers, great Bagels.Good people the owner is a Christian not that it means anyting

• Útil
• Não útil
• Responder