Doubletree By Hilton Chicago Wood Dale Elk Grove

Honestly. Probably one of the worse experiences. I travel occasionally to Chicago to eat Spanish food and enjoy family time.Don’t recommend this hotel:Unlucky us the fridge was not working properly. We came in put our drinks in the fridge and a few hours went by and everything was still hot on a 90 degree day. To make our experience worse the room has no microwave, there is only one microwave for the whole floor. I had to walk back and forth to warm up milk and food for the kids . To be honest this is the first time i see a hotel that has 1 microwave for a whole floor of over 20 rooms. When we spoke to reception the inly options given was 2 buckets of ice or bring the drinks down to the main...

• Útil
• Não útil
• Responder

I was here for 4 days I didn't try the breakfast, the dinner was pricey, however extremely tasty and with hefty serving sizes so I wasn't upset. The staff was extremely pleasant. And the drinks at the bar was good and strong. Room was clean well stocked.I also caught a slight irritation with front counters night staff, because he chose to follow his policy if you see this I am so sorry) and he still went out of his way to make me smile. He alone is 2 of these stars!The building is really old but what building isn't in illinois. And if coming in by airport, a shuttle is available but I'd recommend and rental. It's about 17mins from ohare, 30 1hour with traffic to the city, and about 53mins to...

• Útil
• Não útil
• Responder

This is a perfectly adequate hotel. The staff was courteous and helpful, but not overly so. The breakfast was not included with the stay but at $15 for a relatively simple buffet wasn't outrageous. This hotel is at least an hour from most things in Chicago, so I wouldn't recommend staying here if that's where you want to visit during the days. It isn't terribly inconvenient for the airport.Walkability: This hotel isn't walkable. There is a nice walking path that circles the block, but you'll have to drive or cross major roads and go a distance before finding amenities.

• Útil
• Não útil
• Responder

Rooms need updating and better cleaning. The floor was dirty. The room did not have a closet or anywhere to hang clothes. The bed was too soft and uncomfortable. Will probably not returnRooms: Need updating. Not clean.

• Útil
• Não útil
• Responder

Travis the front desk attendant is amazingly sweet! The level of professionalism is unmatched. Thank you for making my stay a great one!Rooms: Clean and comfortable

• Útil
• Não útil
• Responder