Esquires Coffee Maidstone

I normally really like this place, my girl friends and I go here all the time. However was disappointed today when I asked about food allergens and the response was we don 't know.... I don 't mind if servers don 't know it off the top of their head but they didn 't both to get any allergen books out or try and find out for me. I ended up just getting a coffee as didn 't want to risk it. It 's not really acceptable to have no clue about the ingredients in your products when there are customers with serious/life threatening allergies. I didn 't push it further and just accepted it as the servers were very young and I don 't like confrontation but it just shows a lack of training in that area....

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ordered for 2 of us and on both dishes the eggs were hard. took them back to the girl and wasn't happy about doing them again and then left my plate of food on the side to get cold. When I asked her to keep it warm for me, she seemed to have a problem with it so asked for a refund. gave me my money back with no conversation or an apology.......very rude and immature. also was making food and drink while serving people without washing her hands in-between.

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We went yesterday and I asked for a crispy bacon sandwich .It arrived with white fat on it ,so I went and said I asked for the bacon crispy .The sullen lady said so you want to cook the bacon more I replied yes please she then again brought it over without saying anything again and just put it down .We do go and visit esquires regularly and have never had such an experience.

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Ordered two flat whites Saturday morning, the women who made them didn’t care about what she was doing. They looked rubbish and tasted rubbish. They wasn’t even hot. Left them on the side and walked out.

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Coffee still nice, but a large roll of toilet paper instead of napkins... stay classy eh!

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