Firehouse Subs Metro Crossing

I called to order 4 sandwiches for the guys at work and the woman who answered the phone was extremely rude. I tried to ask if they had brought back their tray from various hot sauces, and she told me no what is not a big deal. I asked if they have any sauces that I could order with my sandwich and they grunts, list you want to order a sandwich or not? Since FH got rid of her hot sauces, I was hesitant to get something, but my mind is definitely after this.

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The customer service and the quality you get here are amazing. I have to give these guys a big scream. Yesterday I set an order, loaded my son into the car and while I returned from my road, I discovered a flat tire. I called and asked if I could get a refund and they gave me no problems at all, as most places do these days. Good job! my tire will be replaced now and I will be back soon?

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First timer and definitely not a last timer! The BBQ Brisket was amazing! The service was top notch... everyone seemed to be in great mood! I have to watch my KC boss's game and the place was clean.... was a long time since I had a lot of experience while I came out!

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One restaurant I worked for that genuinely cared about the customer experience. I know I can come here and trust their quality. Sanitation is their top priority and you can never go wrong with cherry limeade and sprite!

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Everything was great but around the drink area needed cleaned up it was kind of messy. Food was good had turkey bacon club, chips and drink.

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