Medallion In Arl - Reservar uma mesa

We stayed here last night 8/7/2024 Very disappointed in night front desk employee. At around 10pm I went to get something in my car. There was a bad oder and puddle of liquid on the floor of the elevator. I believe it was from a dog peeing on the floor. When I went by the front desk no one was there to report this to. When I came back from my car still no one there. I called out several times then hollered out a man came out of the back said what do you want. Then changed his angry tone and said how can I help. It looked like he was watching the Olympics. So obviously there was no front entrance security from the front desk. I showed him the elevator he said he would wipe it up. That was the...

• Útil
• Não útil
• Responder

Michelle Roberts is the general manager and she is the worst!! I 've paid $1000 to stay here and she 's asking me to leave because my kids were being too loud in the pool?!?! My first day here I witnessed a guest screaming at her. I assumed that the guest was the problem but I have learned that is not the case. Michelle sucks!! Even her employees can 't stand her. It is too bad the owner doesn 't speak any English and can 't run the place without help. Edit Since I wrote my review about Mrs. Roberts to inform everyone of how horrible of a person she is, she has since wrote emails to all the local hotels asking them to ban me and my family for 'unacceptable behavior ' she called it! They were...

• Útil
• Não útil
• Responder

the general manager, Michelle Robert's kicked my family and I out after spending 1,200$ there. the reason she gave was our children were being to loud in the pool area. the maintenance man is who was sent to our room to inform us of all this and to tell us we had to leave. he clearly felt uncomfortable doing this and after talking with other employees it's clear that none of the staff have any love for there GM. Our room stunk like old food and cigarettes. It was always difficult getting towels, toiletries or any help with anything really. If you wish for a pleasant, relaxing stay this is not the place to go.

• Útil
• Não útil
• Responder

I liked the whole idea of the wooden look, too, the majority of the room. It's much cleaner than carpet. Great breakfast complimentary, of course. Also, laundry facilities, good price on the quarters machine. They actually worked great! They have an indoor swimming pool and a weight room! Fantastic choice, especially considering the price. Im quite impressed. The staff is kind and professional. I would definitely recommend this hotel to anyone who deserves to find one of the best deals for their money! Enjoy.

• Útil
• Não útil
• Responder

Nice place. A bit older than some, but they had all I needed. Very helpful staff. Will consider booking again.

• Útil
• Não útil
• Responder