Raffaelle's Italian Kitchen

My wife and I went to our friend's 60th birthday party at this restaurant last night. The staff were attentive and the tables were set up nicely. There were a couple of issues, possibly due to new owners taking over on Monday - they ran out of Menabrea and bottles of Peroni halfway through the evening, and some dishes on the menu were not available, probably because they were running down stock before the management change. Despite these minor issues, the food was delicious, well-prepared, and well-presented. Our bill for a group of 12 came to just over £300.00. Overall, it was definitely worth a visit and we hope the new owners maintain the high standard of the restaurant.

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This was hands down the worst dining experience I can recall in a long time. Our table wasn't ready when we arrived and we were eventually asked to stand in a corner that was too small for our group. Every wine we tried to order was either out of stock or we were told there was only one bottle left. The Pollo Milanese, which was supposed to be served with spaghetti, came with penne instead (likely from a package). How does an Italian restaurant run out of fresh spaghetti? The Milanese was bland and lacked seasoning. Three out of the four pizzas we ordered had burnt bases. The staff seemed uninterested and unengaged. This was absolutely the worst dining experience ever.

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Went for meal last night, food was cold, taken back and fresh meal prepared, still not warm in centre. By time my second meal was brought out, my partner was finished his meal. Did receive apology but would have expected some offer of discount or a free drink/desert. Will not be back.

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Tuesday night treat dinner after a long day and it didn’t disappoint! My little boy loved the pizza and the special attention from the head chef to look after his nut allergy. Beautiful risotto for me and a lovely environment to catch up with friends.

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KELLY IS BACK!!!! Great vibe, delicious food and most of all a warm welcome and treated so well by the elegant and professional KELLY!! Outstanding

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