Ruth's Chris Steak House

Disappointed by my first visit to a Ruth's Chris. We usually frequent The Capital Grille but thought we'd try somewhere different for this special birthday trip. The hospitality was not there from not returning a reservation call, to slow service in a near empty restaurant, a server who only wanted to get defensive and pass the buck, and slow management response. There was no way we were going to drop what would have been almost a $400 bill and tip in a place where the server was so rude. We went downstairs to Gordon Ramsay's place where everyone was hospitable and they gave us special birthday attention.

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I took my customers there last night for a great meal before heading to Cirque. While the food was amazing, I can’t say the same for the service. Our server ensured we didn’t get a high level of personalization or warmth with comments such as the following: “Sir I don’t know anything about you so I can’t tell you how you’d like your steak.” “As much as I’d love to recite the menu for you, you can read the options there.” Very disappointing given that we spent close to $2000. I expected better from this fine dining experience.

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Wonderful steakhouse, but yes you will pay. That's to be expected. Service, food Wonderful . Only negative thing to say, it was loud. It's hard to have a simple conversation . I don't think I will be back and we went on a Wednesday night. Las Vegas, every night is Friday. Enjoy

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This is my 7th trip to Vegas and I wanted to check this place out it was so much more than a steak house. And the food and drinks were delicious we enjoyed the seafood tower for a appetizer wow. Thank you for a great evening.

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Our food was amazing. Everything. The staff was very professional and helpful. Thank you Gregory and Josh for making it a great experience.

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