The Wookey Hole Bistro

We were pleasantly surprised with the hotel and the size of the rooms, the attractions for the kids were really good and they had a great time. What let's the whole experience down was Captain Jack's Restaurant. The Breakfast ingredients were noticeably cheap quality and the service was not great. For the money we paid I expected better quality, paper cups for tea and coffee and the little pots of UHT milk made it feel like a roadside greasy spoon cafe and not a restaurant. The furniture and decor also were low quality. I know that the restaurant is only being used because the hotel bistro is closed because of Covid, but it is still not an excuse for not making more of an effort. That being...

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Amazing, the holiday was a birthday present for my g/f. when we got to the room there was happy birthday balloons, t lights and towels shaped as swans on the bed. cant thank the staff enough for that special touch, my g/f was in tears of joy, thank you. down side was the bistro not being open due to covid, but i cant hold that against the hotel as its a special circumstance and breakfast and meals was provided, be it a short walk in Captain Jack's Restaurant. The staff at captain jacks was also amazing and the food was very good, but a limited food choice on menu that stayed the same every day. all in all, a very nice holiday and we will be visiting again when covid is over.

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Decent, with it being an attraction that attracts children you have to expect a bit of noise from the other rooms. Staff very friendly and helpful. Food was poor quality and not exactly cheap.

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The service was great, staff were really friendly and welcoming and our food came quickly. The food was really delicious too, I would recommend stop here if visiting the Wookey hole caves

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The food is delicious and reasonably priced. It was a pleasant experience to be served by polite and patient staff.

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