Alpbach - Reservar uma mesa

I made a booking request for 1 night and received an offer relatively quickly, which we then wanted to book. Then nothing positive happened...I had to wait days for confirmation. I have emailed and called the hotel several times with no luck. The next time I tried to call, someone finally answered. Unfortunately, the lady was relatively unfriendly and unwelcoming. She assured me that I would receive confirmation shortly. Again empty promises...I had to write to the hotel again. Then the lady wrote that you are very understaffed and that the email can go unanswered for several days. A no go for a 4 star hotel, in my opinion. I then wrote that we were quite disappointed and afraid to make this...

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Regarding old comments, the hotel is newly renovated. After a long search we luckily found this hotel. The rooms are practical and have something for everyone. If Single or family room. The location is ideal for hiking or motorcycling etc. Covered parking for motorbikes. The whole team is super nice and you are in very good hands here. Away from home and yet at home. The day starts with a delicious breakfast and in the evening you can expect a delicious menu. Great kitchen, a new, super-fine surprise every day. We had an overnight stay with breakfast and a 3-course evening meal. We went hiking and motorcycling here and will definitely come back. Lydia and Dieter

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The hosts were courteous, friendly and kind. The atmosphere is cozy. A pleasure to eat

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The food and the service was great. We'll go back again soon.

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Nice little hotel, small but clean rooms, scanty breakfast

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