Ask Italian Tunbridge Wells

book a table for by opentable becouse ask italian online booking not working properly and not answer the phone despite rings for a few minutes we sat and then came the manager and asked the booking. he explained that ask italian no longer used opentable. that was very embarrassing. I felt we were not welcome. the man came back and asked for the booking confirmation. fortunately I printed the booking confirmation and could show him this we ordered our starter and net. Unfortunately, the starters did not arrive and one of the main things was missing. the management gave us a reasonable discount without asking, which was polite and respectful although I had given a bad evaluation, I would never...

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The food, service, and staff at this restaurant were all excellent. However, despite booking online and receiving an email confirmation, when we arrived there was no table reserved for us. This was particularly concerning as it was close to Christmas and my friend had traveled from London while I had come from Eastbourne. Fortunately, a table was available by luck, but this situation could have caused significant trouble if there had been a large party in need of a table. It is essential that the restaurant address their online booking system to prevent similar issues in the future.

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Unfortunately, our starters did not arrive and one of the main dishes was missing. The manager offered us a discount without us having to ask, which was a polite gesture. While this experience was disappointing, I have had good service from ASK Italian for the past 15 years as a family-oriented restaurant. It may be due to a change in management at this particular branch. I am willing to give them another chance, but if similar issues occur in the future, I will consider going elsewhere.

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An average experience -neither outstandingly bad nor outstandingly bad, just average! Poor calamari, okay tricolore, okay calzone, okay lasagne -get my drift? It’s okay!

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an average experience -neither excellent bad yet excellent bad, only average! poor calamari, ok tricolore, ok calzone, ok lasagne - do you try my drift? It's okay!

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