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"Warm tap water, poor service, and manager (or owner) refused to acknowledge the poor service. Server didn’t check on us or try and correct the issues we had with our food coming out one item . Will not Go back. Manager was a jerk and tried to deflect the blame. Worst service and customer service I’ve experience in a while. Manager should be demoted to washing dishes."
Telefone: +17245424950
Endereço: Mt Pleasant Road, Mount Pleasant Township, 15674, United States Of America, bradys restaurant Phone Number, Reservations, Reviews
Cidade: bradys restaurant Phone Number, Reservations, Reviews
Website: https://www.aumerssportsbar.com/
Segunda-feira: 11:00 -21:00
Terça-feira: 11:00 -21:00
Quarta-feira: 11:00 -21:00
Quinta-feira: 11:00 -21:00
Sexta-feira: 11:00 -22:00
Sábado: 11:00 -22:00
Domingo: 11:00 -21:00
Pratos: 17
Comodidades: 4
Categorias: 5
Avaliações: 222
Absolutely love the food but the service is always lacking. Tonight the wrong appetizer came out but we still had to pay for it. After we ordered our appetizer, she finally came back 20 minutes later to get our dinner order then we waited another 30 minutes to get our food. I really think she forgot to put our order in because everyone around us got their food quickly. We still want to come back because the food is excellent! We just wish the service was as good as the food!
Only visit a few times a year. Never for lunch. Came at 1:15 on a Friday. 27min wait to even get a glass if water. Staff was certainly not attentive or even present. Bartender told us to find our own seat. If this wasn 't a promise for some great sausage, we would have walked out. 4 wait staff asked us if we had been taken care of, but never returned. Have no idea if meal is going to be good, we 're now approaching 40 minute mark...
My husband and I moved to the Mount Pleasant area about 2 years ago now... We've ALWAYS had a great dining experience here, more times than we could count. Very friendly staff and a great family atmosphere every time. We've taken our visiting family here multiple times and they never let us down.. Great food, service, and place. Well done Aumer's! (Also try the battered fries..... WOAH.
The fries, beer battered, that come with the chicken sandwich are especially tasty. They had crunch and was served good and hot. I ordered a sandwich to go, and they forgot the coleslaw. So for service it's a 3 star. That is not acceptable! Will definitely check my order next time before I leave. But overall , the service was okay, and the food was pretty good. Friendly atmosphere .
Warm tap water, poor service, and manager (or owner) refused to acknowledge the poor service. Server didn’t check on us or try and correct the issues we had with our food coming out one item . Will not Go back. Manager was a jerk and tried to deflect the blame. Worst service and customer service I’ve experience in a while. Manager should be demoted to washing dishes.
