Benihana - Reservar uma mesa

We've never had such an awful experience at a Beni Hana's, and we are regulars. We went to the Deerborn location because we were in town for my graduation. I chose Beni Hana's to have my celebration dinner. First off, it was so unbearably hot in there when they sat us down. We placed our order and my daughter had a drop of something on her lap. We noticed by looking up that there was gunk and condensation that would randomly leak. This happened to her 2 more times. She was wearing a lilac colored dress so it was extremely noticeable. While we we discussing letting our server know, a big drop landed on my husband's plate. When the server came back we told the server and she spoke to the manag...

• Útil
• Não útil
• Responder

It pains me to leave such a negative review for a restaurant that has been such a staple in my life since I was a little girl. I’ve been eating here for over 30 years. Overall, maybe it’s just a service industry and the lack of quality and attention to detail that just really doesn’t exist anymore. Its very disappointing to receive three soups with no onion chips, which is standard yet, I have none. Moreover I’m looking at fried rice that has absolutely no sautéed vegetables in it when it is advertised. Instead I have garlic, buttered rice with chicken. I truly missed the days that you get what is advertised to you. It’s sad that you can’t even get what you’ve paid for. It truly ruins the ex...

• Útil
• Não útil
• Responder

The food was definitely not worth the price!! I ordered the steak and chicken combo whatever, and the steak looked like that shaved steak you get when you make Philly cheese steaks, and the chicken....we not even gonna talk about the chicken!!! It was A chicken tender...one tender!!! Not even a whole breast!!! For $40+ ... never again! And our cook/chef/whatever didn't clean our grill before he started cooking!!! I didn't even know it was supposed to happen until I saw two other cooks/chefs/whatever clean THEIR grill before they started cooking!!! Definitely giving this place ????

• Útil
• Não útil
• Responder

Our table was sat for almost two hours without the chef coming to the table start cooking. We had placed our orders and received soup and salad but nothing else for a long time. Our server provided no updates until about an hour after seating. A member from my group became overheated and fainted. We ended up having to leave at that time. No idea on how long it took for the chef to come cook for the remaining parties at the table.

• Útil
• Não útil
• Responder

I loved the Benihana food, ambience, and staff. Antonio paid attention to my seafood allergy while he prepared our table meal for Kyndall's birthday party and made it a great success.

• Útil
• Não útil
• Responder