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"The customer service was disappointing, and my overall experience was quite negative. I would not recommend this place."
Telefone: (+1)5083516901
Endereço: Shops Way, 01532, Northborough, US, United States
Cidade: Northborough
Pratos: 0
Categorias: 3
Avaliações: 0
Went there today, I used the self checkout. I need help to scan the water because it is heavy on me. I saw someone right next to me helping the customer, so I asked her Can you help me to scan the water when you are done? She came over, she was not happy and told me, The screen had button to ask for help, you have to be SMART and do that to ask someone to help you I was shocked, did she just I AM NOT SMART just bc I saw her next to me, that's why I asked her instead of hit the button Ask For Assistance. . What a NICE customer service. So I told her You don't have to help me if you don't want to She still scanned the water for me but honestly, I wanted to return everything so badly, but I...
since over 11 2 years this load lines in register, which sometimes extend over the entire load. About a year ago I started complaining about it, and they said they repaired it. I went there two weeks ago, and while I waited on the line, a woman called before me someone else to come into tune with her, and she had a crusty full. then a guy went up, went around the line and up to a register. a hired man saw that and did nothing. then he told me that the day before, the line was alll the way over the load again. I sent another message and was told that someone would call me within 3 factory days. we're 10 now and wait. when my fellowship expires, I am finished with this place. they have nothing...
I really love BJ's! Even though we don't necessarily need anything in bulk, we still shop here. They have many locations throughout the state, and some even offer gas which is usually 20 to 30 cents cheaper than other stations. Their selection of organic products is great, and the stores are spacious with a wide variety of items. Plus, the membership fee is very affordable!
The merchandise is often out of stock and not accurately reflected in the app. There are rarely any staff available on the floor to help locate items. Additionally, the app frequently shows deals that are mysteriously absent from the final bill. However, it does have some of the best offers among all BJ subsidiaries.
