Bj's Wholesale Club

Weymouth BJ's has great selection of plants at affordable prices, hence the five stars. BUT, the plant from Wellesley Farms (labeled as such but is actually from GCG/Green Circle Growers from Oberlin, OH) uses death mesh/death plug for their plants so you gotta watch out for that. So far, we have had three plants from BJ's grown by GCG that were not thriving so we checked the roots and found the mesh in two and sponge-like (not moss) material that was restricting the roots from normal growth and causing root rot in one. So every plant that comes home from BJ's gets a thorough root check which can be time consuming.

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The customer service was quite rude. I felt as though I was being made to believe I hadn’t asked for help when I actually did request money from her. I understand that some employees may be struggling with their moods after the pandemic, and that hiring new staff can be challenging. However, as a customer, I hope that everyone who works there has received proper training.

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I tried to call with a question and was in an endless loop of calling options for different departments, when everything I wanted was customer service. if they punch out the number for the customer service, the dial starts to repeat itself according to number information. seriously, no one from any department can pick up the phone? buehler?

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Disappointing experience... The deli employees consistently wear their masks improperly while cutting. I've brought this to Manager Alex's attention several times, but it seems to be ignored, as I notice the masks are often down again whenever I visit. One employee with a large tattoo stands out, particularly the blonde woman.

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The customer service is poor, and they sell products that are past their expiration date.

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