Brooklyn Fish Chicken Soul Food

The food at this establishment is very good however the customer service is trash. This was my second time at this establishment. Three days ago at 835pm I came in and ordered mac and cheese. I ordered the large but asked the staff to take off 1 scoop because I didn't want to waste food. The staff dropped the price for me. Unfortunately, that didn't happen today. The staff today told me that I didn't get that type of deal there. She was so intent on making her point she thought I said that I paid 8.35 3 days ago. I instantly realized 2 things. 1 The employee who served me 3 days ago was being nice. So today I paid 16 plus for mac and cheese and left a tip. I believe in tipping especially if...

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Just OK. No gravy for mashed potatoes, wonder bread for the fish sandwich. Seafood “platter” had 2 scallops and 4 shrimp with decent size fish over a sea of cold rubbery fries. They seem to be good at fish and chicken only. When I asked if they had a roll for the fish sandwich like the giant sign shows instead of 2 pieces of store bought white bread they just said “ no, it usually comes with corn bread, but we’re out”. Worst takeout experience in quite a while.

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The “BROOKLYN” in the name is totally deceptive. Absolutely NO “SOUL” in the fried fish sandwich that I picked up. The customer service, food and atmosphere did nothing to earn a return. I ordered a fried fish sandwich. There was little to no seasoning with some awful crust. You will need more than Tatar and/or hot sauce to distract you from this fried disaster. I truly hope they aren’t paying for positive reviews. Those customers must be local

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If you 're having problems sleeping get an order of ANYTHING from here. The -itis will kick in shortly after finishing your meal. LOVED the carrot cake.

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It was all good until I found hair in my cornbread!!!

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