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"Having a Bro Karen Moment !!! So hungry I recently visited this BWW location on a Wednesday evening around 6:00 pm with my children. As someone who has frequented numerous BWW locations in this state (approximately 30), I was surprised and disappointed by the experience. I requested a booth for myself and my children. However, despite there being approximately 8 open booths, which is typical for a BWW location, I was informed of a wait time. This was quite unusual, as I’ve never experienced a wait time at BWW with so many open booths. The inefficiency or understaffing of this particular location was evident, leading me to believe that either the staff was inexperienced or the operations wer...
Telefone: +18476450333
Endereço: 2540 New, Hoffman Estates, United States Of America
Cidade: Hoffman Estates
Segunda-feira: 11:00-00:00
Terça-feira: 11:00-00:00
Quarta-feira: 11:00-00:00
Quinta-feira: 11:00-00:00
Sexta-feira: 11:00-01:00
Sábado: 11:00-01:00
Domingo: 11:00-00:00
Pratos: 3
Comodidades: 5
Categorias: 4
Avaliações: 2204
Came in for lunch awhile back. Only 3 tables occupied. Sat in bar area for 45 mins o me u no waiter no drink. Saw every table not cleared. Woman and 3 kids at one table group of 10 at another. 4 men sitting in the middle eating and drinking. After 11/2 hours asked th and asked to speak to a mgre 2 bartender girls if we could get menus and pop to drink. Said they couldn't had To be waiter. Flagged down thr water Todd and asked to speak to a Mgr another hour later one of the 4 men sitting at the middle table came over and asked me very aggress and he said thively what nt problem was. Sauce all running down the front of his shirt. I asked him who he was and he said the mge r MARK. I proceeded t...
Having a Bro Karen Moment !!! So hungry I recently visited this BWW location on a Wednesday evening around 6:00 pm with my children. As someone who has frequented numerous BWW locations in this state (approximately 30), I was surprised and disappointed by the experience. I requested a booth for myself and my children. However, despite there being approximately 8 open booths, which is typical for a BWW location, I was informed of a wait time. This was quite unusual, as I’ve never experienced a wait time at BWW with so many open booths. The inefficiency or understaffing of this particular location was evident, leading me to believe that either the staff was inexperienced or the operations were...
