Buffalo Wild Wings

My wife and I went to this BWW Sunday after making a reservation on their website. We received confirmation emails and text message reminders for our reservation. When we arrived and told the hostess we had a reservation, she said, We don 't take reservations. When I showed her the confirmation on my phone, she said that I should not have been able to make a reservation and no tables would be available FOR 2 HOURS. She didn 't pretend to care about the inconvenience. My wife suggested we get a takeout order, but we both felt that the restaurant should do something, even if only a symbolic gesture, to compensate for the service failure. We drove 40 minutes for a reservation that they confirme...

• Útil
• Não útil
• Responder

i love this place however, this past time the service sucked a bit took about 13 minutes to get a drink order in, by then we placed our whole order. we ordered salads, which should have come before our actual dinner that didn't happen it came with our dinner. service was slow could have been maybe to many tables per server i don't know. i was happy with my food my friend wast at all the wings were really dry. mine were too, but i had sauce to mask it, but you could still tell they were dry/chewy. we will be back, of course. just this time was kinda sucky.

• Útil
• Não útil
• Responder

Checked in with host and was told they are just waiting on a table to open and she would call me when ready. After seeing a few groups being sat after my arrival, I asked when I would be sat. The host had forgotten about me so that was too bad. But we were sat right away after that. Could have used a little more attention from the waiter but all in all the service was good. Food was great!

• Útil
• Não útil
• Responder

They left us waiting for 3 hours and still forgot about our group. We got a seat at like 8 or 9 when we made reservations at 6:45z

• Útil
• Não útil
• Responder

Las alas estaban un poco secas, y tomaron un tiempo para servir la comida.

• Útil
• Não útil
• Responder