Buffalo Wild Wings

I just ordered a takeout and while I cannot comment on the food, I haven't left the parking lot yet, I must comment on the customer service. Jasmine answered my call to take my order and she displayed exemplary customer service. She was kind, extremely helpful and patient. I have been in the restaurant/service industry for 13 years with 10 of those as management, if she was on my team I would have her training for a higher position based on my single experience with her. I would have taken the time to speak with management myself to ensure they knew what a gem they have on their team but the restaurant was quite busy and close to closing so I didn't want to hold anyone up.

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the restaurant made me sick yesterday. we ordered $71 food. they gave me 5 all the bretzel knots with a spoon of beech and seriously for 20 wings. this is the amount of ranch (previously stingy compared to the other BWW chains I was) this ratio was gone and the boneless chicken wings literally lubricated like the oil they used in it was not good. I've been quite upset that I've counted on the quality of this place to be good, and I would have ordered from somewhere else if I knew it would make me sick. make her eat with love next time for her customers so they don't have to feel like this. I will add this to the list of places in midland that do not order in the future.

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Went to Midland Bdubs for late lunch. We ordered a haddock fish sandwich. They brought out just the fried fish fillet on a tray. Told them we asked for the sandwich. They took it away and brought it back on a bun, but there was so little tartar on only on side of the bun, it was hard and dry. I asked for more tartar. The server brought it but charged me 60 for it!! I’ll never go back there again for food!!!!!

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I ordered fried pickles and 15 wings. The fried pickles were soggy and cold, 10 of the 15 wings were cold enough that the grease in them settled. The last 5 were hot. Don’t get people sick because you’re pushing old wings on people. 3 stars because 1/3 of the wings were hot so effort points.the last box I grabbed was the one hot.

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They didn’t have our reservations, I was told that that they don’t take reservations on weekends. Really confused as I received two reminder texts in which I replied back that we we would be there! They did however get us a table for 10 in bar area which was fine.

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