Cafe Rio Mexican Grill

Ordered fire grilled chicken burrito but received a steak burrito. I had it delivered via DoorDash. I had to take it to the store to get what I actually ordered. The manager said they would remake it. When I got in line to replace my order, the manager came over and said they had already remade it in the back. I took the food and through it in the trash. If I can’t see it remade then I’m not going to eat it. I could not understand why they needed to make it off to the side. What is the secret? Not going back to this location. Worst service ever.

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Smallest burrito ever!!! Would have gotten more food from a crisp bean burrito from Taco time. What little bit of food I did get was all rice and beans. I found one clump of meat and I wish I was exaggerating. I will NEVER go back!!! Save yourself the heartache and go to a different location. Must be a franchise and the employees must be trained in how to stretch food cost.

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I just ordered a burrito and started eating it and took my first bite and on the knife I noticed a lower thorax and set of legs. I just accidentally ate half of some sort of insect and had to throw the rest out. Do not eat here! Their food quality is consistently terrible. I will never be back.

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ordered online and called in asked for shredded cheese to be added to my nachos with the queaso since i couldn't do both they reassure me and said they will get it right

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Was serving to maney customers at one we can’t here in there super hot and didn’t put there right stuff on my food

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