Chetzeron - Reservar uma mesa

Wonderful location and decent food, but let down by really poor customer service. First, you get an email from them to tell you to access the restaurant via the gondola in Crans. But that’s not running. So when you get to that gondola and call...them, they tell you to access the hotel by the gondola in Montana 20 min walk away. Not a huge problem, but if you are going to send an email with details on how to get there, you may as well get it right! Once we were there, biggest problem was the waiting staff. None of them were exactly rushed off their feet, but after being pointed (rather than taken) to a table and waiting 15 minutes, we got up and found our own menus. 10 mins after that, a wait...

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This place is very fancy an well known for lunch during winter season. Check it out for a very special evening dining experience!! Up in the mountains 2112m altitude and surrounded by nothing!! The way up is already an adventure. Plan some time for a...excellent drink on the quiet terrace and enjoy the sunset. Lunch diner and Breakfast (yes outstanding Breakfast with a view if you stay at the hotel) are all prepared on site with almost exclusive local products. Before going to bed or getting driven down to the village enjoy one last drink in the bar of the former telecabin arrival hall.

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poor service (distorted, slow, untrained youth in their 20s, can not ask about the dishes, etc. small menu without descriptions. lack of choice (if they are vegetarian or have a food intolerance, they forget it. my entrée was very nice, but my steak was tiny and full of fat, very little meat. I have starved. heavy desserts. and the prizes for the heaven. a disappointment. my suggestion is to have a drink at the bar and maybe a few nibben (because the location is brilliant, but go to dinner somewhere else in the city.

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I ate delicious raclette at Chetzeron restaurant. The raclette cheese is locally sourced and was one of the best raclette meals I've ever had in Switzerland. The breakfast is incredible and I think the pancakes I had were some of the best I've ever experienced....You will not be disappointed by dining at Chetzeron while enjoying postcard perfect views of the mountains!

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Exceptional location, nice minimalist decor which leaves the first place to the amazing view. A very nice and tasty cuisine. The staff are welcoming, very friendly and smiling. We really enjoyed this second stay at Chetzeron.

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