Chick-fil-a Western Center Blvd

Edit*: Matt took care of me and made things right!! Thank you so much, Matt. I’ve always loved this location and do plan on coming back. : I’ve always have a great experience at this location, but the last time I went, somehow my $12 order got combined with someone else’s $26 order, leading to me being charged $38. I didn’t realize the mistake since I ordered paid on the app, so I grabbed the food in the drive thru and drove home. I called the restaurant after I noticed, and the worker said he couldn’t do a refund over the phone but said he could reimburse me with Rewards points, and that I would see the points later that day. I agreed. No points. I then called customer support, and the rep...

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We had an order for five and CFA did not take the time to ensure the order was complete. The buns were soggy and drinks had no ice. I was mostly disappointed that when I called to speak to the operator, I was told he may or may not call me back..seriously, at a CFA? The manager on duty did replace some rewards in my account, but honestly I didn’t get a sense that he cared, and based on what he told me about the operator, maybe it starts at the top. I’ll just go to a different CFA next time!

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Very friendly and very fast service Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Grilled Chicken Sandwich, Chicken Biscuit

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Don't know what all the fuss is about. Food: 3 Service: 5 Atmosphere: 3

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Nice people, fast service Food: 5 Service: 5 Atmosphere: 5

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