Chipotle Mexican Grill

Horrible location, avoid at all cost! This isn't my first bad experience there, but the one last night truly took the cake. I went there yesterday to order 3 items for my family and the staff was rude. The woman taking my order rolled her eyes when she saw I was ordering 3 items and when I asked for more rice and beans per dish (they purposefully under portion). They also wrongly charged me for an extra tortilla I did not order, didn't put in the sour cream into my bag that I requested, and glared at me when I pointed it out. After all this mess, during dinner when my dad was eating his burrito bowl, this disgusting plastic thing came out of his bowl. Overall, the staff in this location is n...

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Terrible situation to avoid at all costs! This is not my first bad experience. I went there yesterday to order 3 articles for my family and the staff was rude. The woman who took my order rolled her eyes when she saw that I ordered 3 items and when I asked for Salsa, they refused to give it to me. I also ordered page of tortillas for which they accused me, but not included in my pocket. I ordered and paid Guacamole? It wasn't in my pocket either. When I asked her for all my missing items, the staff refused to give it and said we were sorry? They already accused me and then refused to give me my stuff. When I asked for her name, they refused to give me their name and instead gave me the manag...

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Every time I left, there's something guacamole or salad missing. I don't think their employees are well trained. Usually I go 2 different chips twice a week, this location in Chantilly or one in Fairfax from Main Street. I wish these employees could train at the Fairfax location.

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Delicious in any way you want to wrap Burrito or in a bowl. Cilantro rice are just perfect. We cook beef and chicken. Just be patient during lunch because the line is really long. Team members are nice. I prefer to go commands instead of dining.

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Great food and happy service team. The remaining room needs some reworking. And maybe the beverage department can be moved in front of the toilet. Large parking space.

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