Cold Stone Creamery

Superb service! I went to get icecream with my bogo birthday credit a few min earlier to the whiteplains, NY (mamaroneck) location in which they were not customer service friendly at all! I left feeling so horrible after speaking with their manager (young Asian woman). I then went to Scarsdale location not even wanting to use my bogo credit after that bad experience. However, Nathaniel was VERY helpful and resolved the issue. This is without me even telling him anything about the previous bad experience. I can’t say thank you enough to him for making my day. Josh and Julissa also had great attitudes and team spirit!

• Útil
• Não útil
• Responder

I've been going to this ice place for a long time, but recently I noticed how everyone working there is as friendly and helpful, always smiling and attentive to any order. I highly recommend Joshua, Steve, Joely, Joe and William these guys are amazing, so next time you visit, make sure you know them how wonderful they are

• Útil
• Não útil
• Responder

I had a great experience in Coldstone last Friday, I was greeted by a new employee, a young boy with glasses. He made us welcome and made sure that we were satisfied with our experience. The ice was phenomenal and I would definitely come back.

• Útil
• Não útil
• Responder

The ice cream here is delicious in my belly, but waiting is always aye Dios mío. If you're in a hurry, don't waste your time, but if you have at least half an hour, it's definitely worth waiting.

• Útil
• Não útil
• Responder

I have the Oreo Cookies Confetti and Crème and it was so delicious.

• Útil
• Não útil
• Responder