Cold Stone Creamery

Today I placed an order through Uber Eats and only received half of my order, and I only got one ice cream instead of two. I called Cold Stone, and the gentleman I spoke with was incredibly helpful and kind. I ended up ordering again, and he even added a little note along with some extra toppings, which I really appreciated. He truly went above and beyond. I highly recommend this Cold Stone location, and I believe the man I spoke with deserves a raise for his friendliness and thoughtfulness, especially for handling a difficult situation with such grace.

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The Westwood Cold Stone Creamery is outstanding. The establishment was spotless, and my order was ready right on time. However, the highlight was the exceptional customer service. I spoke with Sal while ordering a birthday cake for my daughter, and he was knowledgeable, thorough, and truly focused on providing great service. He is a real asset to the store. After such a wonderful experience in Westwood, I wouldn’t consider going to any other Cold Stone location.

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Delicious! The young woman who attended to me was incredibly kind and attentive. The establishment was clean and not too crowded during my visit. If you're looking for a fantastic summer ice cream treat, this is definitely the place to be!

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