Cold Stone Creamery

we were not at cold stone in the time, and now I remember why. there were THREE people standing in front of us. all together. it took 23 minutes to get their order, they have paid. then one of the girls decided. the other two went and hid in the back house. came out and took her smoothie, asked people if he knew what he wanted. he said yes, and they went directly to the back of the load without helping him. at least they had a good time to talk to each other.

• Útil
• Não útil
• Responder

I came around 9, and there were 3 amazing girls working with a line in the ground to the door. I know the times were hard and I was perfectly in order to wait. I have heard that there should be five today and 2 have not shown, and then accidentally an older guy came out of the back and it seemed like he was the manager, but he did nothing to help the girl. Anyway, these 3 girls need a HUGE lift.

• Útil
• Não útil
• Responder

Showed up here tonight (08/14/2022) at 9:18 pm. The store hours show they close at 9:30 pm. We got here and walked up, one of the employees walked up to the door, opened it to tell us they were closed and proceeded to shut the door in our face and lock it. As someone who works in the food service industry, I know if you're open until 9:30, you SERVE people until 9:30.

• Útil
• Não útil
• Responder

I ordered a cake to the birthday and they didn't have my order. they were not very polite or understanding the fact that I was a little upset that the cake I ordered before a week was not there. I just wanted to get another cake of equal value. I do not really see a point of using an on-site system if they do not follow it.

• Útil
• Não útil
• Responder

never before been here today, but the staff was very friendly, and the ice. the ice is amazing! would definitely recommend this place! they all look so good! I'm back!

• Útil
• Não útil
• Responder