Cook Out - Reservar uma mesa

I visited two cookouts in a 2day time in two states. The customer service needs a revamp in Orangeburg, SC and Stone Mountain, GA! Left off my items on my sandwhich... Caught an attitude because I couldn't hear the young ladies clearly due to muffled voices and masks. I had hoped to redeem myself with the second visit and ignore some of the posts that I saw via Facebook about the service. I took the time to apologize to the young lady that I was making her day bad by being a little slow because this was my first visit. Definitely need to take lessons from Culver's or Chic Fil A on customer service. No lettuce or tomatoes with ketchup and mustard present. Hush puppies were rocks! Harriet woul...

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Idk what is wrong with the folks in drive thru but I just experienced the worse customer service. If I say ?one moment? that means I don?t need to be hounded and asked every 10 seconds if I need help or am I ready. I was completely rushed and ordered something I thought I wanted but didn?t really care for! Tons of onions on my sandwich. I didn?t receive any napkins or a greeting at the window. What is wrong with people and their horrible attitudes!!?? I was the only one in line at 3 in the afternoon so there was no need for the rush. I could have went to Wendy?s for a better burger.

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I went to this place. It was a long line, that wasn't the problem. It was the customer service that was the problem. The General Manager was disrespectful and rude. She made a comment with the worst attitude? You have to go back and watch the menu? when I asked a question. I feel so disturbed and I never want to visit this place again. She has to be fired. All the others were great that she didn't treat the situation well. Your customer service capabilities are based on standards. She's bringing down the organization.

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Had great pulled pork tray was tender and juicy. TRAY comes with 2 sides for like 7 bucks. Get good amt of food. All the menu is reasonably priced. The burgers were just right. The shakes were on point the red cherry shake was it. The heath toffee one was great too. The WHITE CHEDDAR BITES ARE BOMB!!! Almost drove back thru the line to get more. The have so much business they run out of food. Going to eat here over and over and over. Yummo! Delish! Oh yeah...walking tacos are a yes!

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The they're doing better this Cookout is located in Tucker Georgia but since it's close to Atlanta that's why I said Atlanta, they're striving to get better. ?????? We have Shopped here several times I can say it's not the worst but it could be better and it's getting better.

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