Copt Oak - Reservar uma mesa

Have been to this restaurant many times and especially the last few years on Christmas Day except for last year of course re Covid-19. We have always supported the pub and restaurant as we are local. Three years ago there was warning signs, management left at short notice, temp staff brought in for xmas day and problems in the bar saw us question whether to return the following year. (We do go quite a bit in the weeks throughout the year) So we again opted for Christmas dinner two years ago, no problems with groups of males in the bar area so a bonus but the food was very delayed and as we had the later setting had run out of some of the food we had selected a couple of months before? This y...

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We arrived for our Boxing Day meal at 5pm but unfortunately this restaurant got off to a bad start. Our Table was pre booked and all paid for, however on arrival we were told one of the starters (chicken chorizo terrine) was out of stock and only breaded mushrooms were left as an alternative. When I asked as to why they ran out I was just greeted with “stock issues”. Now, I completely appreciate and understand things can happen but when you have any prepaid booked tables, you should do your upmost best to make sure they receive items ordered and sacrifice your walk in diners. Next, our starters arrived. We had ordered 5 starters including 2 children starters. One being a soup and the other g...

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So let's start with the first meal the chicken breast with cheese mash well I mean smash potatoe you could see the powder in it..so sent that back then got the rotisserie chicken that tasted like grease and was pink so let them no again for the manager who thinks hes rambo and arrogant made out I was lieing then my partners 14 pound pie meal that was a pound pie from the corner shop with a mouth full of beans asked for more that we got charged for..food was absolutely discusting wouldn't gsve it my dog and the service we received from the manager was vile..arrogant pumped up divvy..would definitely not reccomend or eat there again over priced cheap food

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Arrived at 645 on Sunday evening to be told that the rotisserie and Sunday roast were no longer available, this disappointed but I ordered lasagna, as I have a bread allergy I requested chips instead of garlic bread, the staff returned to advise that they couldn’t swap them over because they weren’t exactly the same price with no option given other than have an extra portion for an extra cost Although the staff were friendly we opted to leave as not being able to cater for people with allergies with a simple thing like bread is very poor approach.

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I have been to several restaurants of this type over the Christmas period and the Copt Oak was by far the best by a long way. Not been to the Copt Oak for a while but I have to say I was very impressed with everything. Service very good, food excellent, and the prices were very reasonable compared to similar establishments. The Copt Oak will definitely be our restaurant of choice for 2022.

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