Costa Coffee - Reservar uma mesa

I have working in Farnham for the last 23 years. Have enjoyed my morning Costa coffee Latte from the Farnham branch. I must admit though over the last 2 months the place has deteriorated with regards to quality of service, not being opened, fridges broken, no fresh food, seating areas closed. I have never seen a business deteriorate so badly over the last couple of months. They have had a new manager start around about then which makes me think this certainly is the problem. Nice enough person but I can only speak as I find. Arrived this morning and noticed the new manager in the shop just finished serving a young girl and her two young children. The door was locked and when I knocked on the...

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My friend waited 30 min for a drink and it turned out they had forgot and it was very crowded and then we told them and it took another 15 min. Then we had to go home coz we had been waiting for 45 min for a drink :

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This is one of my regular haunts in Farnham I often take my wife here or meet friends. I always enjoy the soft smooth latte, but the acting manager is just so helpful he is a joy to talk to and really courteous.

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The wait times are too long, the floors could use a good cleaning, and the toilets were out of order. However, they did put up a sign notifying customers of the issue.

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Nice and sweet coffee, especially lattes, are first-rate here. The new app with beans collected, include a bean for every refillable cup with take in.

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