Costa Coffee - Reservar uma mesa

I arrive at 11:35 with my partner for 2 hot chocolate, The service was outrageous. There was a man (bald, small and a little bit of a beard) running around trying to make drinks. One of your staff members was walking around on their phone! (Long brown hair and make up) while another was just standing their laughing! Absolutely awful service. Refused a refund for it and decided to leave. Will not be coming again. Doesn’t even deserve a star rating. Feel sorry for the man trying to do everything.

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Just been into Costa coffee Polegate for a take out coffee. Discussed by the filthy state of the counter and coffee making area. Needs a good clean and sanitise. Even the staff look grubby and scruffy

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I don't understand that if staff have made the coffee why then can't customers sit in ? What's the hassle. Its been going on for a while. Bet costa is loosing loads of money

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Perfectly good place to stop for lunch on a 50 mile bike ride OK scenery nothing to write home about, but good coffee, paninis, and cake.

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excellent staff , great friendly atmosphere , well worth the visit , excellent service to people like me who have a service guide dog

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