Costa Coffee - Reservar uma mesa

I waited in line, but was ignored by a girl who was chatting with another staff member. When a guy came in, she immediately served him instead of me. When I tried to get her attention by saying "excuse me," she rudely replied, "I didn't see you." This was despite the fact that I had been waiting in line in front of her the entire time. She then gave me attitude, slamming down my cake and crumpling up the receipt. The staff looked miserable and lacked courtesy and politeness. It was a disappointing experience, especially since I don't get out often due to my medical condition.

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I recently tried a flat white at this restaurant and was extremely disappointed. It tasted more like detergent than coffee. When I returned it to the server, I received a blank response with no apology or offer for a replacement. In a competitive high street location, you would expect better coffee and staff training. I will not be going back to this Costa again.

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What a dreadful experience we had here on a Sunday morning. Staff didn’t know what products they had and the service was awful. Not surprised the place was empty it’s usually rammed.

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pretty typical costa, you will never get a great coffee and the personal appears always worked over, but if they need that caffeine hit there is much worse to higher trips

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great coffee, excellent staff very friendly and great service

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