"Friendly staff, clean and tidy, parking is an issue."
Telefone: +442083011265,+448456008545
Endereço: 19 Blackfen Road, Bexley, United Kingdom, DA15 8QD
Reserva, Agendamento
Cidade: Bexley
Website: http://www.costa.co.uk/
Pratos: 0
Categorias: 5
Avaliações: 1810
I usually enjoy visiting this Costa, but today I decided to take a nice morning walk instead. Unfortunately, the walk turned out to be disappointing as I was looking forward to a caramel frappe with coffee and no cream, but received a caramel frappe without coffee instead. Despite this, I continued on my way home. Upon arriving home, I settled into bed, looking forward to enjoying my croissant. However, after taking the first bite, I realized it was stale. I gave it the benefit of the doubt and took another bite, only to find that it was also stale. I reluctantly finished my bite, but unfortunately choked on it and had to spit it out into the bag with the rest of the croissant. I am disguste...
I had a voucher from the Costa app for £2 off food, and when I scanned it, the discount was reflected in the price. However, I was informed by the staff that the franchise owner does not accept this specific voucher. Despite this, the till system still deducted the voucher amount from the total. I was buying a large coffee along with the food item, which would have cost me just under £8. Feeling frustrated, I decided to leave without making a purchase. I frequent this Costa branch almost daily and usually spend between £6-£10 each time. Due to this experience, I will not be returning as a customer. It's disappointing to lose a loyal customer over just £2.