Cowboy Chicken - Reservar uma mesa

So I liked this place the first time around. But today's customer service was downright embarrassing. First, I ordered a beverage from their fridge that required a bottle opener. Then they can't take it from my hand because I grabbed it, so I must go around the counter myself to open it. Then, I found a long hair across my food shortly after my first two bites. I politely address the concern to my cashier, Avery, and she confirms with whom I assume is a superior cashier. He then asks if I only want the side replaced that had the hair that he saw. I don't understand how you could offer that as a remedy to the issue of the contaminated plate. Sad to say that the red flags kept on piling up. I...

• Útil
• Não útil
• Responder

Was my first time there, I let the cashier know and she was like “oh okay”. I work in the restaurant industry, she could’ve helped me out with the menu but as I was asking questions she was looking at me and responding like if I should know the menu already. Unprofessional service. Chicken was good, beans were spicy didn’t know that so I just ate fries with ranch, and my rice was cold.

• Útil
• Não útil
• Responder

The chicken is of course her speciality, can't go wrong. Even the salads are great tasting and filling. This time I tried the Brisket Tacos. I was impressed, they were better than I thought. The meat was good, but not if you are looking for this 12-hour smokey taste. Apart from everything you get here, of course with chicken, will please.

• Útil
• Não útil
• Responder

The Food was not great at all. The Chicken was very very Tiny and dry. Don't ask for a Breast and Wing because you definitely will get a very tiny breast and literally no wing. The sides were awful as well. I could of bought way better Food at HEB

• Útil
• Não útil
• Responder

The first time here. The staff was super friendly. I got my food pretty fast. Absolutely come back! I gave myself the "Halb-Hühner". Remember to share if you are not super hungry.

• Útil
• Não útil
• Responder