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"Unfortunately the staff ignored me and didn’t come to take order. I just can’t believed the situation I have ."
Telefone: +41327210200
Endereço: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, 2000, Neuchâtel
Cidade: Neuchâtel
Website: http://www.creperieduchateau.ch/
Pratos: 7
Comodidades: 20
Categorias: 5
Avaliações: 1602
I remain rather shocked and disappointed by what happened Saturday 13.01 at the end of the afternoon. The waiter was apparently overworked, the two pancake makers were nonchalant. And the young lady who cashed me… she was arrogant… which sums up the atmosphere and the welcome of the staff. A glass broke on our table. The glass broke because the bottle of rancid oil that you brought us was so dirty. that it slipped from my friend's hands, then broke his glass which he had not drunk... I hastened to get up and come ask you for a cloth so that I could clean it by myself... since that moment there the waiter no longer knew how to speak to us and serve us correctly... lack of time according to hi...
Very good crepes, both salty ones and sweet ones. I particularly like the fact that they are rolled instead of folded. The choice is broad enough. We took lasagna crepes for the kids, and 1er of march for us, customized with feta and an egg. The small salad given before is good together with the sauce. They have nice freshly squeezed juices. The indoor room has air conditioning while they have 2 nice outdoor spots, separated by few meters on the hill. Service was good and fast. If they could improve the indoor decoration it will be great, and fix the wifi!
Very good food and a simple menu as it lists all the ingredients and then you just choose what you want. Very friendly and helpful staff who were patient with our bad French! Small seating area outside, and quite large and pleasant inside. Very cheap (although I am used to Zurich prices! , a crepe with 3 ingredients cost around 11 or 12 francs.
It's difficult to judge this establishment, since none of the three servers greeted us when we approached the counter to say hello. We nevertheless sat down, but the three young people continued to chat without paying attention to us. So we left without arousing any reaction. Odd...
