Dutch Bros Coffee West Salem

the girls in the window were wonderful and friendly. the girl who took my order this morning was very rude and lazy. she seemed very unhappy that we were there. she always tried to overthrow my order. she was very short with her answer. when I tried to add additional things to my order, she interrupted me that “is all this for today?” after every article I tried to order, although I was not close to doing (I had 3 drinks to order plus 3 bakery items). Usually I am very happy with my experience here, but this young woman really put a damper on it. I'm not sure if she had a bad day, but as a customer service experience manager for 10 years, I would definitely have a conversation with her about...

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Quality is going way down.. used to love Dutch. Now seems like Noone cares if they get your drink right. Which 9 times out of 10 they havent.

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great customer service. waited 10 minutes at the walkable window, no confirmation at all. completely ignored. great?

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Love love love these guys. They are always sweet and helpful. They are just my favorite people

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Grande Mocha! My cuz got one of those Red bull drinks...

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