El Pollo Loco - Reservar uma mesa

Been to this location two times and both experiences have been pretty bad. I went inside for the first visit, and the second was through the drive-thru. The employees that helped me were kinda mean. Not overtly rude, but you could tell they really did not want to be there and didn't care enough to do their jobs properly. Quality of the food is good like every other location, but you're lucky if you get everything you ordered. If you come here, ALWAYS be prepared to look through your order to make sure you received everything. A salad with no dressing or a mashed potatoes with no gravy. Gets frustrating when you have to walk inside after coming out of the drive-thru and they act like you are...

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Horrible experience. It took 15min to take my order. I was going to eat in but the place looked dirty they have 6 staff and management wasn?t able one of them to clean the dinner area and to top it off. The are giving your sides on a family salsa container. The giving you way less but they charging the same. That?s a robbery. A DM has to go an inspect this location. The location wasn?t even full for them to be this messy and unorganized.

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The best El Pollo Loco in the area. Efficient, GREAT customer service, packaged salsa?s and tortillas are always included, and all of the cilantro dressing containers are completely filled with dressing (not like the other locations that fill the containers not even half full? so disappointing). I love this location!!!!

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I just went through the drive up and my asthma started to act and got a dry throat out coughing, so my fiance asked for a cup of water and the dame ignored us. He asked politely again and she was angry saying that we have to order next time before the time.

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male tattooed kassizer always steals my points and they lack when they fill out my broccoli order. mgmt is informed in the headquarters and cashier is still there.

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