El Pollo Loco - Reservar mesa

This is one of the worst Pollo Locos I've been to. The staff is friendly for the most part sometimes they can be a little rude but not enough to really upset me. Their accuracy on orders is what needs the most work. My first time there I recieved my tostada salad container dirty with the juice from the frijoles. I let it slide because they were busy and things happen. The second time I ordered a Double Chicken Avocado Salad with no cheese and my salad has cheese and didn't have any avocado even though avocado is in the name. I ordered the same thing yesterday and this time the salad didn't have the corn or the pico de gallo. I feel like ive given them a lot of chances and now I would only co...

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Service is pretty bad. I had to wait 25 minutes for a three piece with leg and thighs. And I had to ask which order was mine because the person taking care of the orders put my order on the counter with several other orders and did not specify which was which. I did not get any condiments with that or my tortilla soup. And I had to ask for my receipt. I like El Pollo Loco and this particular one has always been on point. But I don't know what's been going on lately. I hope they get this fixed and get the service back up to par like it used to be.

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Once I got home, I realized they had given me the wrong order; I had ordered a tostada salad, but received a regular salad instead. Fortunately, the salad was actually really tasty, but I still wished I had gotten the tostada salad. Overall, the food was delicious, but I’m giving it three stars due to the long wait and the incorrect order.

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I went back again today and had no complaints – the food is not only tasty but also reasonably priced, and the service remains excellent. I highly recommend this place! Just be patient if there's a line, as it's common to wait for great food anywhere. It's definitely worth the time! Reserve uma mesa agora

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Very bad customer service plus my order was not cook correctly which I order a family deal plus the chicken was not cook correctly... When I went back i still waited 15 minutes to get my order again and they were just ignoring me the entire time also including the Manager......

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This happened at Lynnwood Pollo Loco I think I overpay for double chicken tostada and I asked for a vinaigrettes dressing they said they don't use that they only have cilantro supposed to be a franchise . wow

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The quality and service were excellent. The restaurant was clean, and I only waited a few minutes for my order. I believe it offers great value for the money.

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Worst place I've ever been. The chicken was hard and burnt. I didn't even have as much ingredients às the other places Reserve uma mesa agora

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