El Varadero - Reservar uma mesa

This place has only just reopened since the Covid lockdown and is still not up and running completely but that's no excuse for the below-average service in the areas that are open. The place was completely empty when we arrived just before 8 p.m. but the woman at the entry desk said that the kitchen was just going to open and that we could sit down and have a drink while we looked at the menu. We ordered drinks and discovered that the full menu choices wouldn't be available until next week and that only the restaurant menu was available at the moment. It was a fairly limited menu and seemed very expensive for what was on offer but we thought that we would give it a try anyway. There were som...

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First of all: top setting and really good atmosphere! But that’s all… Service really not good (there was 1 really friendly waiter, but we were seated in the wrong side of the restaurant (different kitchen , and in the other side service was not good… for example: had to ask 3 times for bread and pepper and salt, glasses were REALLY dirty, had been 10 minutes looking to orde rsomething before we saw someone (and it was totally not bussy , … Had been here 3 times: first time (one month open, so this could be beginners mistakes food and service was not great, 2nd time was really good and now was a totally disapointment… had some bad parts in the tuna (think old?? , burger was burned… When the c...

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Started off ok, gorgeous scenery (stunning) we asked for a table just for drinks (it was approx 3:30pm) and very quiet. A nice lady served us drinks (black lady) who was polite and hospitable. Following this we were basically ignored for the 1.5 hours we were there, my partner tried to get someone’s attention only to be told he wasn’t a waiter (but we noted he worked behind reception and instead spent the entire time flirting with what looked to be his girlfriend). We would have expected he would have told a waiter to come serve us but instead the lazy so and so went and stood behind the reception doing absolutely sweet FA. Terrible service, staff completely avoid serving you (avoiding eye c...

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We went there for lunch, got a QR code fir the menu, because of Covid. We choose something from the pizzaria but the staff said that it was closed put that on your website and menu than. I wanted paella but that is only for 2 persons possible. So i took the cod and my husband the burger varadero. The starters where ok, but the main course whas raw fish so i send it back to the kitchen, i waited and waited my husbands food whas finished and than i got mine. Not so nice. In the end i asked fir 2 cappucino s and we had to wait 15 minutes for it and that a waitress asked ud if we where ok and she brought us the cappucino s. At the end waited fir the check for 10 minutes and what whas on the bill...

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a super nice place on the shore of the Mediterranean. service depends a lot on when you go and how full it is. the food is very varied because there are different restaurants within the same space.

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