2 /5
Média de Avaliação
★
★
Very disappointed over this. Lunch was okay but found plates to be cool which meant the food therefore cooled rapidly before finishing. Whilst this possibly should have mentioned before, being in the company of others, it was not appropriate, so it was decided to reduce...the level of the gratuity along with a quiet word at the end of the meal. However, when requesting the bill, it was noted the discretionary charge had automatically been added. On asking for this charge to be removed, as it was discretionary, I found myself being challenged, then reprimanded by the manager, leaving me feeling annoyed and embarrassed. The term ‘discretionary’ is defined as a ‘choice’ on behalf of an individu...