Frankie Benny's New York Italian Restaurant Bar Leicester

Despite the pleasant atmosphere and clean surroundings, our experience at Frankie Benny’s was overshadowed by disappointing service. While the haloomi chicken burger received positive feedback from the companion with me, we found ourselves waiting for about 10 minutes before a staff member appeared to be seen. This delay was not unique to only us as a few other customers were also left waiting to be greeted and seated. While the ambiance was enjoyable, the lack of attentive service detracted from our overall experience. Additionally, expanding the selection of main dish vegetarian options would be a welcome improvement.

• Útil
• Não útil
• Responder

Overpriced, poor quality food and horrendous portions. To top it off I got so much attitude from the waiter after he saw he didn’t get a tip. Here’s a tip; show some customer service! No small talk, no asking if we need anything else the food arrived, they hadn’t even taken off the seal for the condiments. All he did was bring the food and expects a tip! So entitled, we’re not in America!

• Útil
• Não útil
• Responder

Just had stacks uber eats , awesome.. never leave reviews.. you guys deserve it same as photos, I live far away .. Good as restaurant..excellent

• Útil
• Não útil
• Responder

Food was amazing! Service was quite slow and we got ignored for a while. Atmosphere was loud and there were no birthdays to sing along to

• Útil
• Não útil
• Responder

Really good breakfast.Everything was hot and juicy. The staff were all polite. It was reasonably priced. Toilets were clean.

• Útil
• Não útil
• Responder