Frankie's Nashville Hot Chicken

We are regulars at lone star and herd about frankies chicken there. We tried to order online for delivery tonight and the website kept crashing. We called and placed our order. 20 minutes later we get a call from them saying that they wont honour their online promos and that Id have to place the order online. We tried to tell them over and over again that the site is crashing. They ultimately choose to loose our business entirely then to honour the price online when their website wouldnt work. They also tried to say its an uber eats deal only, however I was on their site, not uber eats. Wont be trying to order again or ever going to lonestar since they are affiliated with each other. Manager...

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The food is extremely unethical. Food comes with a personal take home layer of oil sure to make your heart have an attack by the time you’re 25. Food comes dressed in coldness, with no taste other than the hard to chew chicken. Serving sizes are absolutely embarrassing, this chain is so poorly run, I feel bad for the staff because clearly management does not care about the output of food. -10/10 (negative not positive). Also their coleslaw is almost like someone threw cabbage on the floor went for a washroom break and came back. I am not usually so upset for food, but this was just pathetic…

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The curly fries with Frankie's secret sauce ? maybe it's just me I don't know but the chicken strips in the burger seamed a little overcooked or cooked in oil that was older? Maybe the darkened look is part of this style of chicken ? regardless it was still a pretty good burger and I mean come on 2 for $13.99?!

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Orderd from here on ubereats despite the reviews, was happy with my portion sizes the burger was really good. Only complaint is the combo doesnt include a drink?

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Doesn't respect delivery drivers. I saw how you treat them. You guys dont deserve customers. Inhumane people.

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