Grill Patio Del Loro

Myself and my family visited the restaurant yesterday and had a fun filled day at Loro Parque, no complaints there. When it came to lunch time that definitely changed. We sat down at the bar grill and had an standard lunch, in the middle of our lunch there was a man dressed in blue shouting and screaming to the off the top of his head to the waiters, waving his hand up and down and banging the furniture around. If that is the supposed manager I do not understand how the number one tourist attraction can allow what seemed to be the manager in charge talk in such a manner to his staff, it is appaling to hear and horrible to see. Baring in mind that I could see the majority of waiters running a...

• Útil
• Não útil
• Responder

We went to LORO Parque for the day and the trip included a meal at Bar Grill Patio del LORO , when we got there loads of tables were piled high with customers rubbish that hadn’t been cleared away. We moved loads of rubbish and managed to get a table, we let our daughter and son in law go to get food while we kept an eye on our grandchildren. The service was so slow it took 20 minutes for them to go through the self service area. When the got back with their food me and my husband went for our food, we got trays but there were no forks only knives and spoons, I had to shout to one of the staff who went and got forks. We got our food and headed back to the table, it took so long we missed the...

• Útil
• Não útil
• Responder

We decided to take our grand children along with their mum and dad. For a day out to Loro parque. The attractions are first class. However we had paid for the premium tour that includes a meal at the patio bar and grill. We were told tables are reserved. What a joke. There were no reserved tables, there was tables piled up with used plates, left over food, empty plastic cups, cardboard cartons, and collared doves pecking away on the tables at the food. The service for food was abysmal at it`s best, No forks. eventually our grand kids and mum and dad got served, while my wife and I saved them a seat at the table we had cleared. The wife and I went to stand in the queue for food and a drink. T...

• Útil
• Não útil
• Responder

We ate here 30.12. Three out of six ate chicken and got a terrible stomach upset. It took three days of our holiday to bounce back. I sent immediately email to Loro Park, but no one has bothered to even answer to me. I would have expected even an apology.

• Útil
• Não útil
• Responder

The rotisserie chicken was perfect with a generous potion of fries and a nice bottle of Rioja all at a very reasonable price

• Útil
• Não útil
• Responder