Gyu-kaku Cerritos, Ca

The grill was not working correctly and took 1 hr to cook 4 meats that should take 30 seconds each We did not receive a refund or any apology from staff or a manager This location should have management from the Brea or Beverly Hills location retrained on customer experience and kitchen protocols. We are essentially paying for the equipment to be able to cook the meats correctly and our dinner was ruined

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The portions were generous, and the customer service was excellent, thanks to a very attentive manager!

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Great food and customer service oriented led by a very considerate manager!

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The staff are friendly and attentive to customers' needs!

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Staff are friendly and well taking care of customers!

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