Holiday Inn Cucuta, An Ihg

I paid so my dinner and breakfast were included in the price of my room. I asked for their special menu and the waiter said that the restaurant menu was correct. When we finished eating the gave me a bill for 285000 pesos...70 bucks or so. The stuck me with the bill because it wasnt the correct menu. The next morning we went early to get breakfast because we had an early flight and the restaurant was closd. I asked for a refund and the oversized receptionist that smelled really bad said that it is too bad there is no refunds even though we didnt eat. The ac in our suite made a loud noise all night. I would never return. Worst experience i have ever had in my life with hotel and i have stayed...

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Soy huésped recurrente de hotel Las instalaciones exelentes pero han desmejorado en atención... el restaurante limitado en los desayunos incluidos no hay servicio de hielo disponible cuando se necesita los paños los limitan la piscina la limitan... Servicio de mini bar no existe... En general para lo que se paga no corresponde.... Esperemos que vuelva a ser lo que eran

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Soy huésped recurrente de hotel Las instalaciones exelentes pero han desmejorado en atención... el restaurante limitado en los desayunos incluidos no hay servicio de hielo disponible cuando se necesita los paños los limitan la piscina la limitan... Servicio de mini bar no existe... En general para lo que se paga no corresponde.... Esperemos que vuelva a ser lo que eran

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Excelente ubicación. Elegancia y comodidad. Seguridad. Servicios integrales de alojamiento 4 estrellas, piscina, sauna, gimnasio, restaurantes, parqueadero y demás. Recomendado.

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It was alright. The maids do not respect the “do not disturb sign” they always would come in my room all week even when I didn’t want house keeping.

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