Kursaal Arosa - Reservar uma mesa

I reserved a table for 18 people one month in advance (both by phone and by mail, also getting an email confirmation of my reservation), but when we got to the restaurant our table was given away to another big group of people. We were really upset and asked them to find a solution (call another restaurant in Arosa to find a table for 18, not easy without reservation) but we were treated in a very unrespectul way by the waitress with curly dark hair. She invited us to leave or she would call the police. Reading other reviews we realized that it is not the first time that a big group reserve a table and the reservation is ignored: do not go there, te reservation process is simply unacceptable...

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Zerkratzte Raclette Pfanne an der alles kleben bleibt, plötzlich geht Musik aus, Bedienung ist wenn anwesend höflich, als wir Kartoffeln nachbestellen wollten, haben wir die Bedienung nach 3x rufen gesucht und nicht gefunden....Beilagen OK aber einfallslos, da haben wir privat mehr ... Preis mit über Fr.30 komplett überteuert für was man erhält.Fazit: Meidet das Lokal!!

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We were a big group of over 20 persons and were divided into three groups per table. The Raclette oven is for two people and the included side dishes were nice (pickled, onions, cucumbers, potatoes.. . This is qll you need. I could also recommend this place for couples who love to share a tasty, traditional raclette.

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Wir waren zum Abendessen dort. Das Essen war sehr gut, Beilagen gab es genügend. Die Bedienung war sehr aufmerksam und zuvorkommend. Wir können die Raclettte Stube nur weiterempfehlen.

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Die Reservierung funktionierte für eine große Gruppe nicht. Katastrophe komm nicht her, sie respektieren keine Vorbehalte. Nicht lustig, wenn Sie hungrig sind

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