Lavender Tea Rooms

After having a positive experience in the past, my 90-year-old mother and I decided to have lunch at this restaurant. We both ordered prawn salads with falafel and hummus from the menu. Unfortunately, the falafel and hummus were missing from our plates. When we inquired about this, we were informed that since nobody had ordered those items, they were not available. We asked for an alternative and were given half a slice of bread each. To make matters worse, I found a hair in my salad. When I brought this to their attention, I was told that the kitchen staff had dark hair, so it couldn't have been theirs. I was left speechless by this response. Furthermore, we were denied a refund because the...

• Útil
• Não útil
• Responder

Popped for a quick lunch when out shopping with Mum. A little busy, but got lucky with a table just leaving as we arrived. Quick drinks and a little wait for the food. But when you know it’s fresh and independent you don’t mind waiting. It was well worth the wait. Good portions, hot and full of flavour. Emma (the name on the receipt) was spot on, attentive and friendly. We will definitely be back

• Útil
• Não útil
• Responder

very clean. obvious but beautiful mixed lavender decor. staff welcome and attentive accordingly. rests room immaculate. very beautiful panini and baked kartoffel. really relaxing atmosphere....except for whoooaa a nuclear loud brass choir. back to overview

• Útil
• Não útil
• Responder

Very disappointed after waiting nearly an hour for a cheese scone I ordered that didn't appear, I ordered this as I was in a hurry. Its annoying when someone after you orders a jacket potato then receives their order before you!!! I won't be coming back!!

• Útil
• Não útil
• Responder

this is a nice place to eat, would have been there if eating came out a bit faster and there was not such an annoying loud ringing every time when the door opened.

• Útil
• Não útil
• Responder