Luxe At Mercer Crossing

I’ve just completed the move out process at The Luxe, and I can confidently say that this is a good place to live.First, here is the GOOD: The amenities are great (love the pool, and the gym is well equipped) and the resident events are next level. Maintenance is extremely quick and responsive. Literally never had an issue with maintenance not showing up, and that’s a first for me!! They also periodically change the air filters, which I’ve always had to request myself at pst properties. The office staff are super helpful and responsive. Overall the property is pretty clean and well kept They offer massive storage units at reasonable prices The HVAC system is great it might have partially bee...

• Útil
• Não útil
• Responder

At first I gave this place 5 stars, then moved it to 1 star, but ultimately I feel like it 's mostly just above average.Initially this place was amazing, but as time progressed and as more neighbors started moving in, the glaring issues started to show.Primarily the noise. People are CONSTANTLY revving their cars and being obnoxious late at night in the garage. We can hear our neighbors anytime they party and have been kept awake until 3am some nights. For a while it was REALLY bad, but things have settled down a bit to just be a semi-regular annoyance.The second issue, which EVERYONE I have talked to loathes, is the garage. The gates are constantly breaking, parking is a nightmare, people f...

• Útil
• Não útil
• Responder

I just moved in maybe a few days ago. I’m extremely disappointed with the complex so far. From an awful move in to petty tow truck roaming the area looking for a reason to grab your vehicle. I’m truly disappointed in the luxe so far even after I heard so many good things about this place.

• Útil
• Não útil
• Responder

Living here is a nightmare if you work from home or like any semblance of privacy. Walls and floor are so thin it's crazy what I can hear...people just let their dogs out onto the balcony to bark nonstop. Place looks nice but terrible quality...lesson learned

• Útil
• Não útil
• Responder

Stopped by looking for an apartment and was greeted immediately by Anabel. She was amazing to say the least, answered all my questions and made me feel at home. Props to the Luxe staff, y’all are amazing!

• Útil
• Não útil
• Responder