Marco Pierre White New York Italian Kegworth

Very disappointing experience. We decided to have the set menu and both chose the minute steak. We ordered one medium/rare one well done. When they arrived neither was well done and both were very tough and chewy. They looked more like rump steaks then minute steaks. When the waiter asked if we had enjoyed the meal we said we were disappointed with the steaks and asked him to ask the chef what he thought to the portions we left and perhaps comment. After this the waiter just ignored us and we had to ask another waitress to serve us our desserts. When paying we repeated our disatisfication to the cashier and were offered a refund of the price of the vegetables but no real apology. I cannot sa...

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I appreciate that the restaurant with the food-out system in the minute was perhaps more busy than a normal Monday night, but the service was shocking. we had only 2 courses and we were almost 2 hours in the restaurant! so slow for whole service drinks and between the curses was shocking, we had somewhere else to go, we would have left. really disappointing first visit, not sure we're back. I want someone to contact me.

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the food was delicious, hot and delicious. service was in order, but manager didn't wear masks about his nase just mouth that worries me a bit in view of the circumstances. a lady was amazing with my 5 years old, happy helpful and friendly.

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we really liked to visit marcos italian. the food was delicious and the service was excellent. thank you. I'm looking forward to the next time.

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nice eating, service and atmosphere. excellent value for money and eating was delicious.

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