Mcdonald's - Reservar uma mesa

Experience of August 8, 2022(noon). We command at the terminal, we will sit as indicated (service at table). After a waiting of about 15min while there was only another customer in front of us, a teamman finally shouts the number of our order and makes us understand that it will not bring it to us. Arrived at dessert, a piece of plastic of about 10cm in an ice cream. We immediately went to report it to the same team member who told us: “Oh yes, it’s the pocket of the whipped” She proposes to redo it, I refuse, she leaves without any proposal for reimbursement. Having worked at macdo, I see a lack of professionalism in this restaurant.

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For a pleasantly surprised McDonald's, everything was served hot, the fries were crispy, my envelope was well filled, the fast level food without worries even see very well for a McDo, but the cleanliness of the problems and it would seem that lack of personnel to clean the dining rooms, I didn't see anyone doing the trick to clean the tables / waste filled with vacuum etc...

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No change in this place would be only in the level of hygiene. It doesn't seem to be worrying macdo in addition to the measure and it's a shame!

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poor hygiene and 31 minutes waiting for a order of 2 menus. a priori it's usually here. There is clearly a lack of force.

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Hygiene must be seen especially in the toilet and outside

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