Mcdonald's - Reservar uma mesa

I really expect more from McDonalds. I know, it 's CRAZY to expect a store that trains their employees the same worldwide to live up to the minimal standards required to slap a burger together, wrap it in paper, stuff it in a bag with some napkins, and hand it to a customer in the fastest way possible. But ... well, I kinda expect some kind of baseline competency from a company that 's been around for 82 years. I had to drop off a package at one of the car dealerships on the other side of the freeway and was kinda hungry. In N Out was too crowded (as it always is), and I had the McDonald 's app on my phone, so I figured I could order a quick bite and jump back on the freeway before traffic b...

• Útil
• Não útil
• Responder

Noticing my expression, Joshua quickly sprang into action. He asked me to park around the corner and said he would get the lemons for me. A few minutes later, he returned with my iced tea, complete with lemons. He explained that he had found some lemons and cut them up for me. He even asked if I could taste the iced tea to ensure I received exactly what I ordered. I tasted it and felt hesitant to say it was sweet tea, but he anticipated my response. He mentioned that he had a feeling they might have given me sweet tea, which is why he wanted me to check. He quickly ran back and came back with my unsweetened iced tea and two lemons. If this isn’t great customer service, I don’t know what is!...

• Útil
• Não útil
• Responder

I drove through the drive-thru and encountered a male manager who clearly didn't know how to handle a gift card properly. When I expressed my frustration and called the situation ridiculous, he reacted aggressively. I then approached the second window to speak with a manager, and the female manager slammed the window in my face and told me to "get the hell out of there!" I felt incredibly insulted and shocked by this treatment. It's hard to believe that McDonald's employees and management would treat customers this way. In the past, similar behavior would have resulted in immediate termination. I will not be returning to this restaurant again.

• Útil
• Não útil
• Responder

I braved the drive-thru tonight. My total came to $9.25, so I handed the woman at the first window a $10 bill. I then reached into my wallet and pulled out a quarter. I gave it to her as well, explaining that it was to help me receive a dollar back in change. She sighed and called the manager over, asking me to repeat my request. After I explained it again, the manager returned the 25 cents to me and said, "We're sorry, but we can't do that." The cashier ultimately gave me 75 cents in change. It seems they really stick to their policies here!

• Útil
• Não útil
• Responder

The food here is actually REALLY good compared to other McDonald’s restaurants I’ve been to. And I haven’t been gotten sick! The last one I would frequent in Eastvale was pretty good too…But this is like levels above that! Staff has been really nice to me too which is usually a problem for me in life…thanks for the best dinner from McDonald’s I’ve had in years…as silly as that sounds ?

• Útil
• Não útil
• Responder