Nando's Kingston Centre

Although these may seem like minor issues, the manager's attitude was what ultimately led us to leave and dine elsewhere. Not only did he make customers wait outside in the cold when there were empty tables inside, but his response to the broccoli situation was dismissive. When I questioned why they ran out, he simply shrugged his shoulders and said, "because we ran out." It seems that they could benefit from some customer service training, along with replenishing their stock of Garlic BBQ glaze and broccoli. One positive note was Ian, the employee at the door who had to convey his manager's unreasonable instructions to customers. He remained polite, courteous, and maintained a good sense o...

• Útil
• Não útil
• Responder

We went for a lunch/dinner for my sons birthday, one of my children has special needs and a disability making his very sensitive to noise and emotional in busy environments, which it is however staff here, especially a man Joe I want to point out was amazing catering to this enabled us to have a quieter area that made him comfortable and he was so helpful and kind to adapt for us I cannot praise the service enough! Amazing! And great food we all had a fantastic time xx

• Útil
• Não útil
• Responder

I used to be under the impression that all Nando’s are pretty much the same but I was wrong! This one is by far the best one we have ever been to. We ordered our usual and it was the best one we have had, the chicken was cooked to perfection and the chicken breast wasn’t dry but most and melted in your mouth, the chicken also had a very good amount of sauce on tip and crispy skin. We will definitely make this our regular Nando’s- very much recommend!

• Útil
• Não útil
• Responder

Haven't been to Nandos for o er twenty years. Was a bit uncertain when invited out. Shouldn't have been! It was fantastic great menue, great service and value. The staff were brilliant. Sara and Zane served us and they were wonderful (I'm sure all the staff are super but they were the two staff members serving us). I'm definitely hoing again, soon, and taking my wife there. Thank you.

• Útil
• Não útil
• Responder

Awful customer service Lots of people left without being served Had to get a refund as it took so long Front of house was so rude Didn’t come to check if we were ok or explain what was happening

• Útil
• Não útil
• Responder